Refund policy

7-Day Return Policy

We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return within 7 days of receiving your item.

Return Eligibility

To qualify for a return, your item must:

  • Be returned within 7 days of the delivery date.

  • Be unused and in its original condition.

  • Include all original packaging, tags, and accessories.

  • Not show any signs of damage, or alteration.

Items that do not meet these conditions may not be eligible for a refund or exchange.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us as soon as possible after receiving it. To help us resolve the issue quickly, please include:

  • Your order number.

  • A brief description of the issue.

  • Clear photos of the damaged item and its packaging.

We will review your request and work with you to provide an appropriate solution.

Return Process

Please contact our customer support team at tripvolt@outlook.com before sending any items back. Returns sent without prior authorization may not be accepted.

Thank you for shopping with us!